Do you need additional support?

Trusted Network GmbH

Max-Planck-Str. 1
D-85716 Unterschleissheim

T     +49 89 / 54 80 16 3 - 0
F     +49 89 / 54 80 16 3 - 222

24h Hotline: 0900 / 1499 199
(1,99 €/min from a German landline; prices from mobile phone connections may vary.)



You can contact our 24/7 customer support as follows:
During business hours
Monday to Friday, 9 am to 5 pm
T +49 (0) 89 / 54 80 16 3 – 0
Outside of business hours
Nighttime, weekend or holidays
T 0900 / 1499 199
(1,99 €/min from a German landline; prices from mobile phone connections may vary.)
Customers with maintenance contracts
Customers with maintenance contracts have their own 24/7 support hotline for use at no extra cost.
Remote support
In case of remote support through our team, please download our remote support tool:
Our customers also have our information and support portal at their disposal:
If you do not have access details, please contact our customer support.



In our download area you will find price lists and helpful tools.



[Translate to english:] Preislisten:

Data Center

Everything revolves around our state-of-the-art data center at our company location in Unterschleissheim.

Continuous investments in innovative technologies, in the security of our data center and in the availability and redundancy of our internet connections assure that we are consistently asserting our position in the market.

Safeguarding security of supply

  • Redundant fiber optic lines
  • Physically separated cable guides
  • Short-term backup through redundant UPS-systems
  • Long-term backup through own emergency power generator

Safeguarding operations

  • Own monitoring system
  • 24/7 monitoring
  • Redundant air conditioning
  • Redundant Router and Switchingsystems
  • Dust-free air management
  • Regular maintenance
  • Regular safety tests

Data center protection

  • Intelligent video surveillance
  • Burglary protection
  • Fire detection system
  • Water detection system
  • Direct line to a security service