Do you need additional support?

Trusted Network GmbH

Max-Planck-Str. 1
D-85716 Unterschleissheim

T     +49 89 / 54 80 16 3 - 0
F     +49 89 / 54 80 16 3 - 222

24h Hotline: 0900 / 1499 199
(1,99 €/min from a German landline; prices from mobile phone connections may vary.)



You can contact our 24/7 customer support as follows:
During business hours
Monday to Friday, 9 am to 5 pm
T +49 (0) 89 / 54 80 16 3 – 0
Outside of business hours
Nighttime, weekend or holidays
T 0900 / 1499 199
(1,99 €/min from a German landline; prices from mobile phone connections may vary.)
Customers with maintenance contracts
Customers with maintenance contracts have their own 24/7 support hotline for use at no extra cost.
Remote support
In case of remote support through our team, please download our remote support tool:
Our customers also have our information and support portal at their disposal:
If you do not have access details, please contact our customer support.



In our download area you will find price lists and helpful tools.



[Translate to english:] Preislisten:

Internet Connections (Internet Connectivity)

Determining the optimal internet connection depends on individual technological, physical and geographical requirements. In our function as an ISP (internet service provider) we guarantee stable and reliable high-speed connectivity and assist you in choosing the appropriate technology.


DSL (digital subscriber line) is a transmission standard which allows for the safe transmission of data via an existing telephone line. We provide ADSL (asymmetrical DSL: fast downstream and slower upstream speeds) and professional SDSL connections (symmetrical DSL: identical up- and downstream speeds and high availability).

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Fiber glass connections

We realize high-speed internet connectivity up to 10,000 Mbit/s over long distances using fiber glass technology. Fiber glass connections are ideal for companies with high transfer volumes and are virtually unsusceptible to interferences.

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Wireless connections

Wireless connections enable large bandwidths of up to 1,000 Mbit/s (Gigabit) Fullduplex. The only requirements for this technology are a direct line-of-sight to the internet node and a roof antenna. This form of radio transmission is not only suitable for internet connections but also for connecting building complexes and locations.

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Satellite Connections

We recommend satellite connections with very large bandwidths for locations with restricted internet access or which require maximum internet access temporarily. Remote locations or trade shows with high data volumes are just a few of the examples for the use of satellite connections.

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