Do you need additional support?

Trusted Network GmbH

Max-Planck-Str. 1
D-85716 Unterschleissheim

T     +49 89 / 54 80 16 3 - 0
F     +49 89 / 54 80 16 3 - 222

24h Hotline: 0900 / 1499 199
(1,99 €/min from a German landline; prices from mobile phone connections may vary.)



You can contact our 24/7 customer support as follows:
During business hours
Monday to Friday, 9 am to 5 pm
T +49 (0) 89 / 54 80 16 3 – 0
Outside of business hours
Nighttime, weekend or holidays
T 0900 / 1499 199
(1,99 €/min from a German landline; prices from mobile phone connections may vary.)
Customers with maintenance contracts
Customers with maintenance contracts have their own 24/7 support hotline for use at no extra cost.
Remote support
In case of remote support through our team, please download our remote support tool:
Our customers also have our information and support portal at their disposal:
If you do not have access details, please contact our customer support.



In our download area you will find price lists and helpful tools.



[Translate to english:] Preislisten:


Housing entails our storing customers’ hardware in our secured data center in Unterschleissheim near Munich and connecting the hardware to our redundant power supply and ensuring internet access at maximum speed. The customers are responsible for their hardware and its operation and maintenance; we are responsible for providing extensive infrastructure servicing in our data center.


We have dedicated server racks for customers so that our clients can outsource their servers or their complete IT infrastructures to us. This results in considerable cost and resource reductions.

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Server housing means keeping one or more customer servers in our server racks.

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  • 100 Mbit/s Switchport (Gigabit optional)


With NAS housing, so-called NAS (network access storage) or file servers are kept as a decentralized backup solution in our data center.

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