Do you need additional support?

Trusted Network GmbH

Max-Planck-Str. 1
D-85716 Unterschleissheim

T     +49 89 / 54 80 16 3 - 0
F     +49 89 / 54 80 16 3 - 222
M    info@tnib.de

24h Hotline: 0900 / 1499 199
(1,99 €/min from a German landline; prices from mobile phone connections may vary.)

Support

 

You can contact our 24/7 customer support as follows:
During business hours
Monday to Friday, 9 am to 5 pm
T +49 (0) 89 / 54 80 16 3 – 0
Outside of business hours
Nighttime, weekend or holidays
T 0900 / 1499 199
(1,99 €/min from a German landline; prices from mobile phone connections may vary.)
Customers with maintenance contracts
Customers with maintenance contracts have their own 24/7 support hotline for use at no extra cost.
Remote support
In case of remote support through our team, please download our remote support tool:
Windows: TrustedNetwork_RemoteSupport_en.zip
Mac: TrustedNetwork_RemoteSupport_MAC_en.zip
Our customers also have our information and support portal at their disposal:
kiss.tnib.de
If you do not have access details, please contact our customer support.

Downloads

 

In our download area you will find price lists and helpful tools.

 

 

[Translate to english:] Preislisten:

Locations


Unterschleissheim

  • Trusted Network, Max-Planck-Str. 1, 85716 Unterschleissheim
  • e-shelter MUC2, Landshuter Str. 7, 85716 Unterschleissheim

Munich

  • Cable & Wireless / Vodafone, Landsberger Str. 155, 80687 München
  • Equinix MU1, Seidlstr. 3, 80335 München
  • Level3 Munich, Wamslerstr. 8, 81829 München
  • M-net, Weimarer Str. 20, 80807 München

Frankfurt am Main

  • InterXion FRA1, 60314 Frankfurt
  • InterXion FRA2, 60314 Frankfurt
  • InterXion FRA3, 60314 Frankfurt
  • InterXion FRA4, 60314 Frankfurt
  • InterXion FRA5, 60314 Frankfurt
  • InterXion FRA6, 60314 Frankfurt
  • InterXion FRA7, 60314 Frankfurt
  • InterXion FRA8, 60314 Frankfurt
  • InterXion FRA9, 60314 Frankfurt
  • InterXion FRA10, 60314 Frankfurt
  • InterXion FRA11, 60314 Frankfurt

Nuremberg

  • Deutschherrnkarree, Deutschherrnstraße 15-19, 90429 Nürnberg

Hamburg

  • GlobalConnect, Wendenstr. 379, 20537 Hamburg

Vienna

  • InterXion VIE1, Louis-Häfliger-Gasse 10, 1210 Wien